After-Sales Service

TECHNICAL ASSISTANCE:

We can install and start up your equipment on request. We offer our technicians’ expertise to diagnose and resolve any issues. BERNHARDT is there to guide you and assist you efficiently throughout the process.

MAINTENANCE AGREEMENT :

We guarantee the smooth operation, safety and durability of your equipment throughout your maintenance contract. Our aim is to provide high-quality services to ensure your satisfaction and build mutual trust. Our intervention teams travel to your production sites to carry out repairs or upgrades on your premises.

ORDERING SPARE PARTS :

To guarantee the optimum performance of your equipment, we provide you the specifical parts compliant to your appliances.

You need to replace, repair or upgrade your faulty equipment ? Ask us for a quotation and estimated leadtime!

 

BERNHARDT’S EXPERTISE AT YOUR SERVICE:

CONTACT US:

Monday to Thursday 8am to 12pm and 2pm to 5pm and Friday 8am to 3pm.

By phone : +33 (0)3 21 10 15 05 and/or by e-mail : maintenance.ext@bernhardt.fr 

Jean-Luc COLIN

Customer Service

Management

jeanluccolin@bernhardt.fr 

+33 (0)6 59 61 16 42

Romain TROUART

Production Manager for

Equipment

romain.trouart@bernhardt.fr

+33 (0)3 21 10 22 25

Lucas LORRY

Project Manager &

After-Sales

lucas.lorry@bernhardt.fr

+33 (0)6 59 61 16 61

Ryan THUEUX

Automation

Technician

ryan.thueux@bernhardt.fr

+33 (0)3 21 10 15 06

If you need any further information about our packaging solutions, or our packing lines